REFUNDS OR CANCELLATION

Refund and Cancellation Policy

At FOUR COUNT, we strive to ensure your satisfaction with every purchase. However, we understand that circumstances may arise where a refund or cancellation is necessary. Please read the following policy carefully to understand our procedures:

Refund Policy:

  1. Digital Products: Due to the nature of digital products, we do not typically offer refunds once the product is downloaded or accessed. However, if you encounter technical issues or are dissatisfied with your purchase, please contact our customer support team within 14 days of purchase for assistance.

  2. Physical Products: If you receive a damaged or defective physical product, please contact us within 7 days of receiving your order. We may require evidence such as photographs or documentation to process your refund or replacement.

  3. Subscription Services: For subscription-based services, you may cancel your subscription at any time. However, refunds for subscription services will be prorated based on the time remaining in your subscription period.

  4. Custom Orders: Customized or personalized orders are non-refundable once production has begun.

Cancellation Policy:

  1. Orders: You may cancel your order for a full refund if it has not yet been processed or shipped. Please contact us immediately if you wish to cancel your order.

  2. Subscription Services: You may cancel your subscription at any time by contacting our customer support team or through your account settings. Please note that cancellation of subscription services may result in the loss of access to certain features or content.

How to Request a Refund or Cancellation:

To request a refund or cancellation, please contact our customer support team at [insert contact information]. Be sure to provide your order details and reason for the refund or cancellation request. We will process your request as quickly as possible and notify you of the outcome.

Exceptions:

Please note that certain products or services may have additional terms and conditions regarding refunds or cancellations. Any exceptions to this policy will be clearly outlined on the product or service page.

Contact Us:

If you have any questions or concerns about our refund and cancellation policy, please contact us at contactus@fourcount.shop.